Tamara Lee Carroll
New York, NY (Relocating Jan 2026) | NYC Resident 1999–2021
tamaraleephoto@gmail.com | 323-313-9587 | LinkedIn Profile
PROFESSIONAL SUMMARY
Dynamic Creative Operations Leader and Visual Storyteller returning to New York City with two decades of experience in the heart of the city's media and creative industries. A cinematic portrait photographer and playwright, I specialize in bridging the gap between high-level operations (Sony Music, AMC Networks) and visceral, narrative-driven visual art. Expert in global team building, international production logistics, and high-end post-production for luxury and media brands.
Core Competencies
Creative Operations & Workflow Design: Streamlining production pipelines for on-time, brand-aligned delivery.
Global & Remote Team Leadership: Scaling and managing multilingual, distributed teams across the U.S. and Europe.
Strategic Production Management: Overseeing end-to-end project lifecycles, from narrative development to final asset distribution.
Visual Identity & Technical Asset Production: High-end photo retouching (Ps/Lr) and technical print-ready packaging design.
Cross-Functional Leadership: Bridging technical, corporate, and creative teams in high-stakes environments.
STRATEGIC OPERATIONS EXPERIENCE
Strategic Operations for Global Media | New York, NY | 2010 – 2020
Sony Music Entertainment – Product Development Manager | NYC
Bridged the gap between technical teams and artists to onboard and educate talent on proprietary streaming data applications.
Orchestrated the operational bridge between technical product teams and creative vision for global artist-driven platforms.
AMC Networks (Sundance Now & Shudder) – Member Support & Retention Marketing Manager | NYC
Managed a domestic remote team of specialists and led strategies to increase subscriber lifecycle through targeted content delivery.
Balanced strategic executive vision with on-the-ground implementation across digital platforms.
TIDAL (Jay-Z’s Streaming Service) – Member Support & Experience Manager | NYC & Oslo
Built and managed a global, multilingual remote support team and a specialized technical-operations bridge team in Oslo, Norway.
Coordinated streaming service operations between the Oslo technical office and the NYC corporate office.
SELECTED CREATIVE OPERATIONS & SPECIAL PROJECTS
Lead Creative / Production Designer | Freelance | 2019 – Present
L’Écurie Paris: Art directed and produced documentary-style promotional video and stills for luxury eyewear, managing the transition from raw footage to refined brand assets.
Rock & Roll Fantasy Camp: Directed live-capture and behind-the-scenes visual production for music legends; managed large-scale digital asset libraries for immediate marketing use.
Scott Rocco (‘IGNITED’): Spearheaded visual identity and art direction for album launch; managed photography and technical production of a three-panel jewel case layout for print.
Portrait & Brand Identity Practice: Developed a unique "Radical Trust" methodology to coach clients through the creative process, resulting in high-retention visual branding for performers and luxury clients.
TECHNICAL SKILLS
Design: Adobe Photoshop (Advanced Retouching), Adobe Lightroom (Color Grading), Print Production.
Ops: Agile, Digital Asset Management (DAM), International Logistics, Remote Team Management.
EDUCATION
The Rhode Island School of Design (RISD), Providence, RI – Fine Art & Apparel Design
